AODA – Statement of Commitment to Accessibility

BGC London is committed to providing a barrier-free environment for all stakeholders including our clients/customers, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization's compliance by incorporating accessibility legislation into our policies, procedures, equipment requirements, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.

Providing an accessible and barrier-free environment is a shared effort, and as an organization, BGC London is committed to working with the necessary parties to make accessibility for all a reality. For more detailed information on our accessibility policies, plans, and training programs, please contact us.

BGC London will make every effort to provide accessible formats and communication supports in a timely manner, if requested.

To read Our Integrated Accessibility Standards Regulation (IASR) Policies including our Accessible Customer Service Policy, please click here.

To see our Multi-Year Accessibility Plan, click here.

To see our 2020 Accessibility Compliance Report, please click here.

Feedback process

BGC London participants, customers, parents, donors, contractors or other members of the public are encouraged to bring forward complaints, concerns or compliments or suggestions on how we can improve programs, services or their Club experience.

We encourage you to provide feedback in by email, telephone or regular post mail to:

BGC London
Attn: Chris Harvey, CEO
184 Horton Street
London, ON N6B 1K8
Email: info@bgclondon.ca
Tel: 519-434-9115 ext. 259